At Mad Shark® Knives, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Mad Shark® Knives.
What Information Do We Collect?
We collect both personal and non-personal information from you when you visit our website, make purchases, register for our newsletter, interact with us on social media, or contact us directly.
Personal Information
Personal information is information that can be used to identify you specifically, such as your name, email address, phone number, postal address, payment information, photos/videos, or government identification numbers.
Here are some examples of personal information we may collect from you:
- Contact information (such as name, email address, mailing address, phone number) when you create an account, make purchases, register for our newsletter, request information, sign up for events or classes, submit content, or contact us.
- Payment information (such as credit/debit card details, bank account number) when you make a purchase from our website.
- Social media handles if you interact with us through social media.
- Photos/videos if you choose to submit those to us.
- Other identifiers such as driver’s license, passport, or other government ID numbers if you submit those to verify your age or for other purposes.
Non-Personal Information
Non-personal information does not identify you specifically but may include things like:
- Browser information
- Operating system
- Pages you visited on our website
- IP address
- Location data
- Interactions with our ads/content
- Browsing patterns
- Purchase history
How Do We Use Your Information?
We use your personal and non-personal information in a variety of ways, including:
- Provide products/services you request
- Process orders and payments
- Communicate with you about your purchases, account, inquiries, etc.
- Send periodic emails (newsletter, promotions, etc.) if you opt-in
- Improve user experience on our website
- Run our contests, sweepstakes or promotions
- Conduct internal research to improve our products/services
- Prevent fraudulent activity or misuse of our website
- Comply with legal obligations
We will not sell your personal information to third parties.
Do We Share Your Information?
We will not share your personal information with third parties without your consent, except in the following circumstances:
- With third party service providers working on our behalf who have agreed to privacy and security obligations. This includes payment processors, shipping services, marketing platforms, cloud computing services, etc.
- When required by law or subpoena, or requested by government authorities.
- If we are acquired by or merged with another company, if substantially all of our assets are transferred, or in the event of bankruptcy.
- To investigate suspected fraud, harassment or other violations of our Terms of Service or this Privacy Policy.
We do not sell your personal information to third parties for their own marketing purposes.
Your Choices & Rights
You may opt-out of receiving our marketing emails at any time by following the ‘unsubscribe’ link included at the bottom of all such emails. You cannot opt-out of receiving important service-related notifications.
Upon request, we will provide you with information about whether we hold any of your personal information. You also have the right to access, correct, erase, restrict our use of, or request portability of your personal data.
You can make these requests by emailing us at [email protected].
How We Protect Your Information
We take reasonable administrative, technical and physical measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Still, no website or system is 100% secure, so we cannot guarantee the absolute security of your information.
Cookies and Other Website Technologies
A cookie is a small text file placed on your device when you visit a website. We use cookies and similar technologies on our website for purposes like authenticating users, remembering your preferences, serving relevant ads, analyzing website traffic and trends, etc.
You can control how cookies are placed on your device through your browser settings. The ‘Help’ function in your browser will provide you with details on how to change your cookie settings. Disabling cookies may negatively impact your experience on our website.
Online Behavioral Advertising (OBA)
We partner with third parties to display advertising on our website and manage our advertising on other sites. Our third party partners may use cookies or similar technologies to collect information about your browsing activities over time and across different websites or apps to display ads that may be relevant to your interests.
You can opt-out of OBA cookies by visiting http://optout.aboutads.info.
Links to Third Party Sites
Our website and emails may contain links to third party sites that are not operated by us. If you click on any such links, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the privacy practices or content of any third party sites.
Children’s Privacy
We do not knowingly collect or use any personal information from children under 16 years of age without prior parental consent. If we learn that we have inadvertently collected personal information from a child under 16, we will promptly take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post a prominent notice on our website prior to implementing any significant changes and indicate the effective date at the top of this policy.
We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
How to Contact Us
If you have questions about this Privacy Policy or our privacy practices, please email us at [email protected].